Shop rules
Regulations - natural person
I. General concepts
Regulations - these regulations
Website - juiceandgo.pl website, operating at http://juiceandgo.pl
Service provider - the owner of the website who is a natural person - Alex Sosnowski residing in Przechodnia 4/24, 42-100 Kłobuck
Service Recipient - any natural person gaining access to the Website and using the services provided via the Website by the Service Provider.
Electronic Communication - Communication between the parties via e-mail (alex140895@gmail.com) and contact forms available on the website.
II. General provisions
• The Regulations define the principles of operation and use of the Website and define the scope of rights and obligations of the Service Recipients and the Service Provider related to the use of the Website.
• The subject of the Service Provider's services is to provide free tools in the form of the Website, enabling Service Users to access content in the form of entries, articles and audiovisual materials or internet applications and electronic forms
• All possible content, articles and information containing tips or advice published on the Website are only a general collection of information and are not addressed to individual Service Users. The Service Provider is not responsible for their use by Service Recipients.
• The Service Recipient takes full responsibility for the use of materials made available on the Website, including their use in accordance with applicable law.
• The Service Provider does not provide any warranty as to the suitability of the materials posted on the Website.
• The Service Provider is not liable for any damage incurred by the Website Users or third parties in connection with the use of the Website. All risks associated with the use of the Website, and in particular with the use and exploitation of information posted on the Website, are borne by the Service Recipient using the Website's services.
III. Terms of use of the Website
• The use of the Website by each Service Recipient is free and voluntary.
• Service Recipients are obliged to read the Regulations and other documents constituting an integral part thereof and must accept its provisions in their entirety in order to continue using the Website.
• Service recipients may not use any personal data obtained on the Website for marketing purposes.
• Technical requirements for using the Website:
- a device with a display enabling the display of websites,
- Internet connection,
- any web browser that displays websites in accordance with W3C Consortium standards and provisions and supports websites provided in HTML5,
- JavaScript support enabled,
- cookies support enabled.
• In order to ensure the safety of the Service Provider, Service Recipient and other Service Recipients using the Website, all Service Recipients using the Website should follow generally accepted network security rules,
• Activities performed personally by Service Recipients or using software are prohibited:
- without written consent, decompilation and analysis of the source code,
- without written consent, causing excessive load on the Website's server,
- without written consent, attempts to detect security gaps in the Website and server configuration,
- attempting to upload or inject code, scripts and software into the server and database that may cause damage to the Website's software, other Service Recipients or the Service Provider,
- attempting to upload or inject code, scripts and software into the server and database that may track or steal data of Service Users or the Service Provider,
- taking any action aimed at damaging or blocking the operation of the Website or preventing the achievement of the purpose for which the Website operates.
• If a Cybersecurity incident or a potential violation of the GDPR is detected, Service Users should first report this fact to the Service Provider in order to quickly remove the problem/threat and protect the interests of all Service Users.
IV. Registration terms and conditions
Service recipients can use the Website without the need to register.
Service Recipients must be registered and have an account on the Website to use additional services provided on the Website, available only to Service Recipients after logging in.
Registration on the Website is voluntary.
Registration on the Website is free of charge.
Each Service Recipient may have only one account on the Website.
Technical requirements for registering an account: having an individual e-mail account.
Service Recipients registering on the Website consent to the processing of their personal data by the Service Recipient to the extent that they were entered into the Website during the registration process and their subsequent changes or deletion.
The Service Provider has the right to suspend or delete the accounts of Service Users at its own discretion, thus preventing or limiting access to individual or all services, content, materials and resources of the Website, in particular if the Service User violates the Regulations, generally applicable provisions of law, principles of social coexistence or acts to the detriment of the Service Provider or other Service Recipients, the legitimate interest of the Service Provider and third parties cooperating or not with the Service Provider.
All services of the Website may be changed in terms of their content and scope, added or subtracted, as well as temporarily suspended or access to them may be limited, at the Service Provider's discretion, without the Service Users being able to raise objections in this regard.
Additional security rules regarding the use of the account:
- Service Users registered on the Website are prohibited from sharing the login and password to their account with third parties.
- The Service Provider has no right and will never ask the User for a password to the selected account.
Deleting accounts:
- Each Service User who has an account on the Website has the option of independently deleting the account from the Website.
- Service recipients can do this after logging in to the panel on the Website.
- Deleting the account results in the deletion of all identification data of the Service User and anonymization of the username and e-mail address.
V. Terms of communication and provision of other services on the Website
The Website provides services and tools that enable Service Users to interact with the Website in the form of:
Contact form - https://juiceandgo.pl/formularz-kontaktowy/
The website provides contact details in the form of:
- E-mail address: alex140895@gmail.com
- Contact telephone number: 517295870
If the Service Recipient contacts the Service Provider, the Service Recipients' personal data will be processed in accordance with the "Privacy Policy", which constitutes an integral part of the Regulations.
VI. Collection of data about Service Recipients
In order to properly provide services through the Website, to secure the legal interest of the Service Provider and to ensure compliance of the Website's operation with applicable law, the Service Provider collects and processes certain data about Users via the Website. In order to properly provide services, the Website uses and saves some anonymous information about the Service User in cookies. The scope, purposes, method and principles of data processing are available in the annexes to the Regulations: "GDPR information obligation" and in the "Privacy Policy", which constitute an integral part of the Regulations.
•Data collected automatically: For the efficient operation of the Website and for statistics, we automatically collect some data about the Service Recipient. These data include:
- IP address
- Browser type
- Screen resolution
- Approximate location
- Opened website subpages
- Time spent on the appropriate subpage of the website
- Type of operating system
- Address of the previous subpage
- Address of the referring site
- Browser language
- Internet connection speed
- Internet service provider
- Anonymous demographic data based on: Google Analytics: Gender, Age, Interests
- Anonymous data necessary to serve ads:
- Data related to remarketing The above data is obtained through the Google Analytics script and is anonymous.
• Data collected during registration: User name, name and surname, e-mail address In the case of logged-in Service Users (who have an account on the Website), the cookies saved on the Service User's device may contain the Service User's ID associated with the Service User's account.
VII. Copyright
• The owner of the Website and the copyright to the website is the Service Provider.
• Some of the data posted on the Website are protected by copyright belonging to companies, institutions and third parties not related in any way to the Service Provider, and are used on the basis of obtained licenses or based on a free license.
• Pursuant to the Copyright Act of February 4, 1994, it is prohibited to use, copy, reproduce in any form or store in search systems, excluding the Google, Bing, Yahoo, NetSprint, DuckDuckGo, Facebook and LinkedIn search engines, any articles, descriptions, photos and any other content, graphic, video or audio materials contained on the Website without the written consent or consent provided via Electronic Communication of their legal owner.
• Pursuant to the Copyright Act of February 4, 1994, simple press information, understood as information alone, without commentary or assessment by its author, is not protected. The author understands this as the possibility of using information from texts posted on the website, but not copying all or part of the articles unless it has been marked in the individual material available on the website.
VIII. Changes to the Regulations
• All provisions of the Regulations may be changed unilaterally by the Service Provider at any time, without giving reasons.
• Information about changes to the Regulations will be sent electronically to Service Users registered on the Website.
• In the event of a change to the Regulations, its provisions enter into force immediately after its publication for Service Users who do not have an account on the Website.
• In the event of a change to the Regulations, its provisions shall enter into force with a 7-day transition period for Service Users who have accounts on the Website registered before the amendment to the Regulations.
• Each Service Recipient who continues to use the Website after changing the Regulations is deemed to accept it in its entirety.
IX. Final Provisions
• The Service Provider will make every effort to ensure that the Website's services are offered continuously. However, it is not liable for disruptions caused by force majeure or unauthorized interference by Service Users, third parties or the operation of external automatic programs.
• The Service Provider reserves the right to change any information posted on the Website at a time selected by the Service Provider, without the need to notify the Service Users using the Website's services in advance.
• The Service Provider reserves the right to temporarily, completely or partially disable the Website in order to improve it, add services or perform maintenance, without prior notice to the Service Users.
• The Service Provider reserves the right to disable the Website permanently, without prior notice to the Service Users.
• The Service Provider reserves the right to assign, in part or in whole, all of its rights and obligations related to the Website, without the consent or possibility of expressing any objections by the Service Users.
• The current and previous Regulations of the Website can be found on this subpage under the current Regulations.
• In all matters related to the operation of the Website, please contact the Service Provider using one of the following contact forms:
- Using the contact form available on the Website
- By sending a message to the following e-mail address: alex140895@gmail.com
- By calling the number: contact number Contact using the indicated means of communication only in matters related to the Website.
X. Complaints
• The Seller is responsible for the compliance of the service with the Agreement and the Account Agreement and undertakes to deliver the Goods to the Customers without physical and legal defects. The Seller is not liable to Customers who are not Consumers under the warranty referred to in the Civil Code.
• In the event of non-compliance of the Goods with the contract, the Consumer has the rights specified in Chapter 5a of the Act on Consumer Rights.
• The Entrepreneur is liable for the lack of conformity of the Goods with the Agreement existing at the time of its delivery and disclosed within two years from that moment, unless the shelf life of the Goods, specified by the Seller, its legal predecessors or persons acting on their behalf, is longer ( However, the Seller clearly states that it does not define the shelf life of the Goods as longer than two years). It is presumed that the lack of conformity of the Goods with the Contract, which became apparent within two years from the date of delivery of the Goods, existed at the time of its delivery, unless it is proven otherwise or this presumption cannot be reconciled with the specific nature of the Goods or the nature of the lack of conformity of the Goods with the Contract. .
• If the Goods have a defect, the Customer is entitled to submit a complaint. The complaint should contain data enabling the Seller to identify the Customer and the subject of the transaction (such as name and surname, date of purchase). If appropriate data is not provided, the Seller may ask the Customer to supplement it.
• A complaint may be submitted by the Customer, in particular via e-mail to the Seller's e-mail address: (alex140895@gmail.com) or using the contact form available on the website: (https://juiceandgo.pl/formularz-kontaktowy/)
• The Seller is obliged to respond to the complaint within 14 (fourteen) days from the date of its receipt. After considering the complaint, the Seller informs the Customer whether he considers his request justified.
• If the consideration of a complaint by the Seller or the exercise of the Consumer's rights in connection with the non-compliance of the Goods with the Agreement requires delivery of the Goods to the Seller, the Consumer makes the Goods subject to repair or replacement available to the Seller. The Seller collects the Goods from the Consumer at his own expense.
• Individual Goods offered by the Seller may be covered by the manufacturer's warranty. If the customer exercises warranty rights, he or she should provide the warranty document.
• The ODR platform is available on the website http://ec.europa.eu/consumers/odr, established on the basis of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 2013 on online consumer dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on ODR in consumer disputes). The ODR platform is an access point for consumers and entrepreneurs enabling them to out-of-court resolve disputes covered by the above. regulation.
• In the event of a dispute between the Consumer and the Seller regarding a submitted complaint, the Consumer has the right to use extrajudicial methods of dealing with complaints and pursuing claims; in particular, he has the right to submit a request to initiate mediation or a request to consider the case before an arbitration court or to use the assistance of the district (municipal) consumer rights ombudsman.
• Detailed information on the possibility of using out-of-court methods of settling disputes and pursuing claims, as well as the rules of access to these procedures, are available on the website www.uokik.gov.pl
XI. Right to withdraw from the contract
• The Consumer may withdraw from the Agreement within 14 days without giving a reason.
• The period for withdrawing from the Agreement begins when the Consumer or a third party indicated by him, other than the carrier, takes possession of the Goods.
• To meet the deadline, it is enough to submit a declaration before its expiry, for example by sending it to the Seller's e-mail address provided in the Regulations or to the address of the Seller's registered office.
• A declaration of withdrawal from the Agreement can be submitted on the contact form, available on the subpage https://juiceandgo.pl/formularz-kontaktowy/ or by sending it to the seller's e-mail address provided in the Regulations.
• If the Consumer withdraws from the Agreement, the Agreement is considered not concluded.
• The Seller will immediately (no later than within 14 (fourteen) days) from the date of receipt of the Consumer's declaration of withdrawal from the Agreement, return to the Consumer all payments made by him, including the costs of delivery of the Goods. If the Consumer has chosen a method of delivery of the Goods other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the Consumer for any additional costs incurred.
• The payment will be refunded using the same method of payment as used by the Consumer, unless he has expressly agreed to a different method of return, which does not involve any costs for him.
• If the Seller has not offered to collect the Goods from the Consumer himself, he may withhold the refund of payments received from the Consumer until he receives the Goods back or the Consumer provides proof of sending them back, depending on which event occurs first.
• A consumer who withdrew from the Agreement is obliged to return the Goods to the Seller or hand them over to a person authorized by the Seller to collect them immediately, but no later than 14 (fourteen) days from the date on which he withdrew from the Agreement, unless the Seller offered to collect the item himself. . To meet the deadline, it is enough to return the Goods before its expiry.
• A consumer who withdrew from the Agreement bears the direct costs of returning the Goods.
• A consumer who has withdrawn from the Agreement is liable for the reduction in the value of the Goods resulting from using them in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods. In order to determine the nature, characteristics and functioning of the goods, the Consumer should handle and inspect the Goods only in the same way as he could in a stationary store.